About
The Company:
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Zero risk
- Real time alerts are sent to security personnel once any sort of vandalism has happened to the ATM.
- Comprehensive dashboard displays live location and service status across all SAMBA Bank ATM machines nationwide to aid in the retrieval of stolen machines
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Reduced cost
- Overheating-related hardware malfunctions decrease as a result of real-time temperature monitoring. Automated maintenance requests in the case of overheating mean ensure machines are serviced before completely breaking down and requiring replacement.
- Accurate Location Finding makes maintaining the ATMs quicker and more effective.
- Built in Workflow Management Software: The platform provides them built in workflow management capabilities to control the approval and rejection cycles in every project. These enterprise project management tools allows them to create workflows in all areas including purchasing decisions and project schedule changes as well as resource allocation throughout the whole organization.
- Transparency in work and decision making: With the project data being centrally and uniformly stored on the enterprise project management server, transparency is established in the project portfolio management which helps the project manager and the team to make correct decisions. The reporting dashboards and the graphical data representation helps to identify the strength and weak areas of the project.
- Centralized project administration: It is handled and managed by a Project Administrator who has access and permission rights to prevent any unethical third person access or corruption. Different users can be granted with different rights on the need to know basis.
- Strategized project planning: With the help of the Microsoft Enterprise Project Management, the objective investments can be made. The Project center plays a key role in project planning as it defines and stores different tasks & activities of the project in line with the corporate project planning guidelines which helps in budget evaluation and estimation of the total cost of the project. Project Center prioritizes different project activities on the basis of urgency.
- Shared Resources: It comprises of central resource pool which is capable of centralized resource management. The resource allocation cost is a very important aspect of project management which is managed here. A single resource can be assigned to multiple tasks. This also helps to identify an idle resource if any. The resource pool assures the qualification and skill set adherence to the resources.
- Project tracking and monitoring: The data stored on the centralized Microsoft Project Server helps to monitor and track the personalized responsibilities and the project progress at every step in a multi-project environment. The task status and work reports can be documented and stored in a transparent way to avoid any discrepancy. This promotes an effective mode of communication between the project manager and the project team.
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Integrations : The data stored on the centralized Microsoft Project Server helps to be integrated with other system which is :
- ERP system to track and financial record
- Tableau dashboard to help anyone see and understand their data. Connect to almost any database, drag and drop to create visualizations, and share with a click
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1. Manage and track all Sales Activities
- Retail & trade in process (cash />Direct Installment & Bank Installment)
- Tenders Process and bid requirements
- Fleet Process and its Quotation
- Commercial process and its Quotation
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2. Manage and Track all after sale activities :
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Inbound Call
- 1. General Inquiry Calls
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2. Sale Calls
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Vehicle features /pricing /availability
- 3. Warranty Activation calls
- 4. Reserved Vehicle status Call
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5. After Sale calls
- Appointment reservation call
- Spare parts pricing /availability
- Road services call
- Repaired Vehicle call
- Complaint call
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Outbound call
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1. Survey calls
2. Voice call back
3. Outbound
4. campaign
5. Proactive sale notification
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Inbound Call
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3. Manage and Track Maintenance activities :
- Maintenance appointment schedule
- Customer management
- Spare part checking
- Job order managements
- 1. Periodic Maintenance order
- 2. Services Order
- Warranty management
- Quality control management
- Time control management
- Services Center Management
- Resource managements
